Privacy Policy

Effective Date: June 24, 2025

Last Updated: October 27th, 2025

1. Introduction

Leadchap ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media platform and services.

By using Leadchap, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access or use our services.

2. Information We Collect

Personal Information:

  • Account Information: Name, email address, username, password, profile picture
  • Contact Information: Mobile number (optional), email address
  • Demographic Information: Age, gender, location (city/country)
  • Profile Data: Bio, interests, social connections

Content You Create:

  • Posts & Leads: lead choices, challenge entries, reward campaigns, listings
  • Media: Photos, videos, and other files you upload
  • Comments & Interactions: Comments, likes, supports, counters
  • Messages: Direct messages and communications

Automatically Collected Information:

  • Device Information: IP address, browser type, device type, operating system
  • Usage Data: Pages visited, features used, time spent, clickstream data
  • Location Data: Approximate location based on IP address or GPS (with permission)
  • Cookies & Tracking: Session cookies, authentication tokens, analytics data

3. How We Use Your Information

  • Provide and Maintain Services: Create and manage your account, deliver platform features
  • Personalize Experience: Customize your feed, show relevant content and challenges
  • Communicate With You: Send service updates, security alerts, and promotional materials
  • Improve Our Platform: Analyze usage patterns, develop new features, optimize performance
  • Ensure Safety and Security: Detect and prevent fraud, abuse, and illegal activities
  • Legal Compliance: Fulfill legal obligations and respond to legal requests
  • Marketing and Advertising: Deliver targeted ads and promotional content (with your consent)

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process your data based on:

  • Consent: When you explicitly agree to specific processing activities
  • Contractual Necessity: To fulfill our Terms of Service and provide requested services
  • Legal Obligations: To comply with applicable laws and regulations
  • Legitimate Interests: To operate and improve our platform, ensure security, and prevent fraud

5. How We Share Your Information

We do NOT sell your personal information to third parties.

We may share your information with:

  • Service Providers: Google Firebase (authentication, database), Google Analytics (analytics), cloud storage providers
  • Payment Processors: PayStack & PayPal (for Lead Reward transactions)
  • Legal Authorities: When required by law, subpoena, or legal process
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Other Users: Your username, profile picture, and public content are visible to other users
  • Safety and Security: To protect our rights, property, or safety, or that of our users

6. Data Security Measures

We implement comprehensive security measures to protect your information:

  • Encryption: Data in transit using SSL/TLS, data at rest using AES-256 encryption
  • Access Controls: Role-based access, authentication requirements, regular access reviews
  • Infrastructure Security: Google Firebase security features, regular security updates
  • Monitoring: Continuous security monitoring, intrusion detection systems
  • Employee Training: Security awareness training for all team members

While we implement robust security measures, no system is 100% secure. We cannot guarantee absolute security of your information.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access & Control

Preferences & Consent

  • Withdraw consent
  • Opt-out of marketing
  • Object to processing
  • Restrict processing

To exercise these rights, contact us at privacy@leadchap.com. We will respond within 30 days.

8. Data Retention

  • Active Accounts: We retain your data as long as your account is active
  • Account Deletion: Data is removed from active systems within 30 days of deletion
  • Backup Data: Backups may retain data for up to 90 days for disaster recovery
  • Legal Requirements: We may retain certain data to comply with legal obligations
  • Analytics Data: Aggregated, anonymized data may be retained indefinitely

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Authentication: Keep you signed in and maintain your session
  • Preferences: Remember your settings and preferences
  • Analytics: Understand how users interact with our platform
  • Advertising: Deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features.

10. Children's Privacy

Leadchap is NOT intended for children under 13 years of age.

  • We do not knowingly collect personal information from children under 13
  • If we learn we have collected information from a child under 13, we will delete it immediately
  • Parents or guardians who believe their child has provided information should contact us
  • We comply with the Children's Online Privacy Protection Act (COPPA)

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country.

We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Data processing agreements with our service providers
  • Adequacy decisions where applicable

12. California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

To exercise these rights, California residents can contact us at privacy@leadchap.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our platform with a new effective date
  • Sending an email notification to registered users
  • Displaying in-app notifications for significant changes

Your continued use of Leadchap after changes constitutes acceptance of the updated policy.

14. Contact Information

For privacy-related inquiries, please contact us:

📧 Privacy Team: privacy@leadchap.com

📧 General Inquiries: info@leadchap.com

📍 Address: 86, Allen Avenue, Beside GTbank, Allen, Ikeja, Lagos, Nigeria

We aim to respond to all privacy-related inquiries within 30 days.

By using Leadchap, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.

© 2025 Leadchap. All rights reserved.